In Grade 6, we learned the song, “Look for the Silver LIning”. The portions of the song I most remember go:
Look for the silver lining
Whenever a cloud appears in the blue
Remember somewhere the sun is shining
And so the right thing to do is make it shine for you
A heart full of joy and gladness
Will always banish sadness and strife
So always look for the silver lining
And try to find the sunny side of life.
The song was sung by Judy Garland in the movie Till the Clouds Roll By:
Well today I saw/met the silver lining of Globe telecom in the person of Sab in Shangrila.
If you read a previous post (or posts) re my recent encounters with Globe, you’ll know why I call Sab the silver lining. After I presented my issue to her, complete with the recontracting letter for a new unit, she began to work on my request, helped me choose the best plan, tested the unit before releasing it to me – not just whether the unit could be turned on or off but whether its Internet was okay, messaging, etc.
Seamless transaction. Knowledgeable customer service person. And guess what? I also realized Globe has a priority lane for PWDs, seniors, and pregnant women.
You see, I arrived at GLobe at 5:20. I really checked, curious to see how long I’d be there. I must admit though that I planned to leave in case husband, who was returning the wheelchair I bought in Mercury and getting medicines in lieu of my payment for the same, would arrive. By the time he did, I was almost done in Globe. Why so?
WHen I got there, I was skeptical. There were so many people. The lady guard gave me a number 5004. When I checked what number was being serviced, I saw how the numbers weren’t close to each other. She said to just wait for my number to be called. I looked to my right and to my left. People waiting galore. But maybe, it was just 5 minutes later, 5004 was called. I wasn’t sure I heard right. I asked, “5004” to no one in particular. HHB had left me to go to the optical shop nearby. I wheeled myself and sure enough, something fell from my lap. A lady said, “sandali lang” before handing me my number 5004. I went to the counter that had no customer in front of it and asked, “5004?” I still wasn’t sure. And the young lady gestured for me to go in front of her.
Hooray. SO now I have a new phone son will use until his dream iphone 6 becomes available. I got it under my account but asked for a sim with his number. So happy it was possible.
Hooray for Sab. Hooray for Globe’s policy to have a priority lane.